Terms of Service
Last updated: 1 January 2025
1. Introduction
These Terms of Service ("Terms") govern your use of the CloudHost Limited website at cloudhostmsp.com ("the Website") and any managed IT services provided by CloudHost Limited ("CloudHost", "we", "us"). By using this Website or engaging our services, you agree to these Terms.
2. Services
CloudHost provides managed IT services to UK businesses, including but not limited to IT support and helpdesk, cybersecurity, AI and automation, data backup and recovery, unified communications, and cloud infrastructure.
The specific services, service levels and pricing applicable to your business will be set out in a separate Service Agreement or Order Form issued to you.
3. Use of the Website
You may use this Website for lawful purposes only. You must not:
- Use the Website in any way that breaches applicable UK or international law
- Transmit any unsolicited commercial communications
- Attempt to gain unauthorised access to any part of the Website or its related systems
- Introduce viruses, trojans, worms or other malicious software
4. Intellectual Property
All content on this Website, including text, graphics, logos and software, is owned by or licensed to CloudHost Limited and is protected by UK copyright and intellectual property law. You may not reproduce, redistribute or republish any content without our prior written consent.
5. Disclaimer of Warranties
This Website is provided on an "as is" basis. While we take reasonable steps to ensure accuracy and availability, we make no warranties, express or implied, regarding the completeness, accuracy or fitness for purpose of any content on the Website.
Warranties applicable to our managed IT services are set out in the relevant Service Agreement.
6. Limitation of Liability
To the maximum extent permitted by law, CloudHost shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of this Website or reliance on information contained herein.
Our liability for direct losses shall not exceed £100 in connection with use of this Website. Liability caps applicable to our IT services are set out in the relevant Service Agreement.
7. Links to Third-Party Websites
This Website may contain links to third-party websites. These links are provided for your convenience only. CloudHost has no control over the content of linked sites and accepts no responsibility for them.
8. Privacy
Your use of this Website is subject to our Privacy Policy, which forms part of these Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Material changes will be noted on this page with an updated date. Continued use of the Website following changes constitutes acceptance of the revised Terms.
11. Contact
CloudHost Limited
37 Lombard Street, London, EC3V 9BQ
Registered in England & Wales
Email: hello@cloudhostmsp.com
Phone: 03333 44 6500