Security & Productivity

Backup, Recovery &
Business Continuity

Every business has data it cannot afford to lose - and every business faces threats that can destroy it. Hardware failure, accidental deletion, ransomware, fire or flood - any one of these can bring operations to a halt. The difference between a recoverable incident and a business-ending one is whether your backups were properly managed before it happened.

Recovery in hours, not days M365 backup included Immutable backup storage Regular restore testing

A Backup Is Only Worth
What You Can Actually Recover

Most businesses think they have a backup strategy. In reality, many have a backup process - one that's never been tested, relies on a single location, or simply doesn't cover the most critical data. It's only when recovery is needed that the gaps become apparent - and by then, it's too late.

CloudHost manages your entire backup estate. We configure, monitor and test your backups continuously - so that when a recovery is needed, it works. We document your recovery time and recovery point objectives (RTO/RPO) upfront, test restores regularly, and maintain offsite and cloud copies that are protected against ransomware through immutable storage.

For CEOs and CFOs, this translates directly into business continuity assurance. You can tell your board, your clients and your insurers that your data is protected and your business can recover from any incident within defined, tested timeframes.

Microsoft 365 Is Not Automatically Backed Up

This is one of the most dangerous misconceptions in business IT. Microsoft's standard terms make clear that they are responsible for platform availability - not your data. Emails deleted by accident or malice, SharePoint files overwritten, Teams messages and calendars - none of these are protected by Microsoft beyond a short recycle bin period. We provide comprehensive M365 backup covering Exchange, SharePoint, OneDrive and Teams.

Ransomware-Resistant Architecture

Traditional backups are increasingly targeted by ransomware - attackers deliberately seek out and encrypt backup files alongside live data. We implement immutable backup storage, where backup data cannot be modified or deleted even by an administrator, giving you a clean recovery point that ransomware cannot reach.

What's Included
Microsoft 365 backup (email, SharePoint, Teams, OneDrive)
Server & virtual machine backup
Cloud & offsite backup storage
Immutable backup (ransomware-resistant)
Automated daily backup execution
Backup monitoring & failure alerting
Regular restore testing with documentation
Recovery Time Objective (RTO) definition
Recovery Point Objective (RPO) definition
Business continuity planning
Disaster recovery documentation
GDPR-compliant data retention policies
Review Your Backup Strategy β†’
The Risk of Getting This Wrong

What Happens When
Backups Fail

The Financial Cost

The average cost of IT downtime for a UK SME is Β£3,000–£10,000 per day. For professional services firms with time-sensitive client obligations, the costs - both financial and reputational - can be multiples of that figure.

Regulatory Exposure

The loss of personal data - customer records, employee data, financial information - can trigger GDPR breach notification obligations and ICO investigation. Demonstrable backup and recovery processes are part of your GDPR accountability obligations.

Client Trust

Extended downtime or data loss affects your clients directly. In sectors like legal, financial services and healthcare, losing client data is not just a reputational problem - it can be a regulatory and professional liability issue with serious consequences.

Our Approach

Backup That's Built to
Actually Work When You Need It

01

Cover everything

We map every data source - servers, cloud services, endpoints, M365 - and ensure everything critical is backed up. No gaps, no assumptions about what's already covered.

02

Test regularly

We conduct scheduled restore tests and document the results. You'll see evidence that your backups actually work - not just that they're running.

03

Monitor continuously

Backup failures are silent - until you need to recover. Our monitoring platform alerts us immediately when a backup job fails so it can be fixed before it becomes a gap in your protection.

04

Plan for the worst

A documented, tested disaster recovery plan means your team knows exactly what to do in a crisis. We build and maintain this with you, and review it annually.

Don't Wait for an Incident

Could Your Business Recover
From a Data Loss Event Today?

Book a free backup review and find out. We'll assess your current backup configuration, identify gaps and show you what a properly protected environment looks like - before you need to find out the hard way.

Or call: 03333 44 6500 Β· Mon–Fri 8am–6pm