Terms & Service
Agreements
All CloudHost legal documents in one place. Download our Master Services Agreement and the relevant service schedule(s) for your contracted services. If you have any questions, contact us at hello@cloudhostmsp.com.
All documents are in PDF format. Your service agreement consists of the Master Services Agreement plus the schedule(s) relevant to the services you receive. If you're unsure which schedules apply to your account, please contact us.
Master Agreement
Master Services Agreement (MSA)
The overarching contract that governs all services provided by CloudHost Limited. All service schedules below form part of this agreement.
Service Schedules
Schedule 1 - IT Support & Managed IT
Terms covering helpdesk support, outsourced IT, onsite support, network support, co-managed IT and workstation management.
Schedule 2 - Connectivity & Unified Comms
Terms covering CloudHost VoIP, Teams, Broadband and Fixed Line Voice services.
Schedule 3 - Hosting & Infrastructure
Terms covering managed website hosting, IaaS, SaaS management, domain registration, email hosting and SSL certificates.
Price Lists
CloudHost Full Price List
Complete pricing for Managed IT, Cloud Hosting, Broadband & Connectivity, Voice & VoIP, SIP Trunks, Professional Services, and general administration charges.
Questions About Your Terms?
If you have a query about your agreement, need a copy in an alternative format, or want to discuss your contracted services, our team is happy to help.