IT Support That Works
For the Third Sector
You're doing important work on a limited budget. Your IT needs to be reliable, secure and genuinely affordable — managed by people who understand the realities of running a charity, not a corporate IT team who'll charge you enterprise rates for a meeting.
IT Support Designed Around
How Charities Actually Work
Charities aren't small businesses. You have volunteers alongside paid staff, trustees asking questions about data governance, grant funders requiring evidence of good practice, and a dispersed workforce operating across multiple sites and from home. We understand all of it.
Established Charities
Registered charities with 10–100+ staff, multiple teams and growing IT complexity. We provide the infrastructure and support a scaling organisation needs.
Small & Growing Non-Profits
Organisations punching above their weight with limited resources. We give you access to enterprise-grade IT at a per-user cost that works within third-sector budgets.
Social Enterprises
Mission-driven organisations that need reliable IT to deliver services efficiently. We support the technology so you can focus on impact.
IT Challenges That Are
Unique to the Third Sector
These aren't the problems of a typical business. They're the specific IT frustrations we hear from charity managers, CEOs and operations leads every week.
IT budgets that don't stretch far enough
Every pound spent on IT is a pound not spent on your mission. You need IT that's genuinely cost-effective — not stripped down to the point where it fails you at the worst moment.
Relying on volunteers or board members for IT
Having a trustee who "knows about computers" isn't an IT strategy. When they're unavailable, go on holiday or step down, your organisation is left exposed — and this is usually when things go wrong.
Donor and beneficiary data at risk
A data breach involving donor details or beneficiary records isn't just an ICO fine — it's a reputational crisis that can undermine public trust and jeopardise future fundraising. GDPR applies to charities just as much as to businesses.
Remote and hybrid teams with no IT support
Staff working from home on personal laptops, using personal email for work communications, unable to access shared files reliably. Sound familiar? These are IT problems — and they're solvable.
Grant funders asking about data security
An increasing number of grant applications now ask about your data governance and cybersecurity practices. Without the right policies and evidence, your funding applications are at a disadvantage before they're even assessed.
Legacy systems held together with goodwill
Donated laptops running outdated software, a server that's been "mostly fine" for years, email systems cobbled together from free tiers. It works — until it doesn't, and there's no one to call.
Managed IT That Frees You
to Focus on Your Mission
We work with charities to build IT environments that are secure, well-documented and within budget. You get a dedicated account manager who understands the third sector — someone who knows what the Fundraising Regulator expects, what good GDPR practice looks like for a charity, and how to support a mixed workforce of staff and volunteers.
Our per-user pricing model is built to scale with your organisation. Whether you have 8 staff or 80, you pay a fair, predictable monthly amount — no surprise invoices, no emergency call-out fees.
Trusted by Non-Profit
Organisations Across the UK
"What sets CloudHost apart is their proactive approach. They've helped us streamline our systems and put robust security measures in place."
"What stands out about CloudHost is that they actually take ownership. Problems are fixed properly, not just patched — and we're kept informed throughout."
Questions From
Charity Leaders
We hear these questions regularly from charity CEOs, operations managers and trustees. Here are straight answers.
Can we afford managed IT on a charity budget?
Most organisations that switch to CloudHost are surprised to find managed IT costs less than they expected — especially compared to the cost of an IT emergency, or the hidden cost of staff hours lost to IT problems. Our per-user pricing is transparent and fixed. We're happy to have an honest conversation about what works within your budget.
Do you understand the specific requirements of charities?
Yes. We work with multiple charities and non-profit organisations. We understand the Fundraising Regulator's expectations around data handling, the ICO's guidance for charities under GDPR, and the practical realities of managing IT for a mixed workforce of staff and volunteers.
We rely on volunteers for some IT tasks — how does this work?
We work alongside your existing volunteers, not against them. We handle the critical infrastructure, monitoring and security — freeing up volunteers to focus on areas where their skills genuinely add value rather than firefighting IT problems.
Can you help us achieve Cyber Essentials certification?
Yes. We support charities through the full Cyber Essentials certification process — increasingly required by grant funders and government contracts. We handle the technical preparation and guide you through the assessment.
Are there long-term contracts?
No. We operate on rolling monthly agreements. We know budgets can change in the third sector, and we believe you should stay with us because we're delivering value — not because you're locked into a long-term commitment.
IT That Supports Your
Mission, Not Hinders It
Book a free IT review with an engineer who understands charity IT. We'll assess your current setup, identify risks and show you what properly managed IT looks like — at no cost and no obligation.